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dental experts

We like to educate all of our patients about what our official office policies are prior to their initial visit.

Many of the most common questions our patients ask are answered in this section. If you have a question that is not answered here, please feel free to contact us online or call the office, 703-640-1000, during normal business hours.

dental practice

Office Policies

Appointments

We try our best to accommodate our patients as much as possible when scheduling appointments. We have found that children with extensive dental work or preschool children are better to be seen early in the morning when they are fresher and can have a more positive experience. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum.
We request a 48-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients. Continued broken confirmed appointments may result in an additional charge. We also reserve the right to reschedule an appointment if a patient arrives later than 10 minutes after the scheduled appointment time. Please call if you’re concerned you won’t be on time, or need to come at a later time.

Insurance & Payments

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance.
If you do not have insurance, we will be glad to discuss payment arrangements with you at the time of your visit. If you have any questions, our courteous staff is always available to answer them.

Privacy Practices

Our office is committed to ensuring patient privacy. Please review our Notice of Privacy Practices. If you have any further questions about this please contact the office you visit.
choose your plan

Let's discuss payment options and financing prior to your procedure. We want to make sure that we answer all of your questions and provide alternatives.

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office staff will be happy to present different payment alternatives and answer all of your questions prior to your procedure.

Payment Options & Financing

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs.
Our office accepts payments by cash, checks, Visa and MasterCard. We offer in-house financing plans for orthodontic treatment. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance Coverage

If your insurance covers dental treatment, you will receive the benefit of reduced personal costs. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims as a courtesy to you.

 

All of our offices have providers that participate in United Concordia, Tricare Dental, MetLife, CIGNA, United Healthcare, Delta Dental Premier, Connection Dental, Assurant, AETNA and Guardian. We also feature providers who participate in Anthem Blue Cross/Blue Shield and WellPoint in our Woodbridge and Dale City locations.


To help us with your insurance filing, please complete the insurance section on our questionnaire.


Please remember that dental insurance is a benefit for your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.

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